Number Transfer Failed

[Rizwan123]

I chose to transfer my number to PM while activating. I received a message from Koodo asking me to approve the transfer by replying Yes, which I did. However, the activation on PM failed. Now my Koodo service has stopped working, and PM is active on a new temporary number. I have already raised a support ticket. Is there anything else I should do? @CS_Agent 

[gargshobhit07]

Yes but it is failing

[Karan7777]

Do you try to activate esim?

[gargshobhit07]

Can you please send me the number also. I am also facing same issue

[slusagm]

Yes @Karan7777  , porting team can help. I have sent you the number 

[Karan7777]

Can i get the number, i also have tge same issue 

[slusagm · Accepted solution]

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them