Number Porting Issue - No Incoming Calls

[GJP0]

I am unable to receive incoming calls after initiating a number port into Public Mobile. I responded YES to the SMS to initiate the port. Please send me the porting team number.

[GJP0]

Thank you for providing the number for the Porting Team. I called the Porting Team, updated account information, and they have indicated that the port should now be successful.

[hTideGnow · Accepted solution]

HI @GJP0 

sound like porting was not done

You can call Public Mobile porting team to provide the correct Info and get status update.  I will send you the porting team number.  Please check your Community inbox for my message

[Handy1]

@GJP0  I’ll send you the porting team number private message and they can give status update on the port . Or they can re trigger it if needed