08-25-2021 05:48 PM - edited 01-06-2022 03:16 AM
My notification started not showing up a couple of weeks ago and now all of a sudden I'm not receiving my phone calls either. Please help.
08-25-2021 09:35 PM
@Butterfly111219 wrote:My notification started not showing up a couple of weeks ago and now all of a sudden I'm not receiving my phone calls either. Please help.
I am curious what you mean by notifications, texts, other?
Is your DND turned on (Do Not Disturb feature) ? Check your phone's settings.
Also, try a RESET of your Network Settings.
08-25-2021 07:52 PM
@Butterfly111219 wrote:My notification started not showing up a couple of weeks ago and now all of a sudden I'm not receiving my phone calls either. Please help.
Log into your self-serve account to see if your account is "active". If not, make a manual one-time payment necessary to reactivate service.
Try dialing *611 to see what messaging occurs. If you have a payment card registered, you can also make payment through this process.
Worst-case scenario (but unlikely) your device may have been blacklisted. Check here:
08-25-2021 06:57 PM
What notifications are we talking about?
SMS from PM?
SMS from other people?
Notifications from apps installed on your phone?
08-25-2021 06:45 PM
@Butterfly111219 outgoing calls no problem ? just incoming calls with issue ? and incoming text as well?
did you try reboot your phone?
08-25-2021 06:02 PM - edited 08-25-2021 06:48 PM
for android device visit Here
or Here
for iphone visit Here
update @Butterfly111219
and do Reboot your phone.
what is mean for Rebooting the phone means to turn off your phone about 2 minutes and turn it back on.
08-25-2021 05:51 PM
which device you have !
08-25-2021 05:49 PM
@Butterfly111219 wrote:My notification started not showing up a couple of weeks ago and now all of a sudden I'm not receiving my phone calls either. Please help.
Are you asking about Community website notfications or notifications on your phone about incoming messages, updates, calls, etc.?