08-31-2020 03:38 PM - edited 01-05-2022 03:43 PM
08-31-2020 05:21 PM
@Leslie13 It does sound as if your phone may be blacklisted.
You can verify here: https://www.devicecheck.ca/check-status-device-canada/
08-31-2020 05:12 PM - edited 08-31-2020 05:12 PM
APN settings are unrelated to network registration. Those settings could be blank and network registration would still work to compatible networks with an active service. APN settings only enable the use of cellular data.
08-31-2020 03:57 PM
@Leslie13 Where did you purchase that phone? Was it a retail location or a person? Is your phone blacklisted?
08-31-2020 03:52 PM
@Leslie13 to reset your network settings
Procedure
Restart your phone if it doesn't automatically do so. Stay safe
08-31-2020 03:49 PM
Phone is samsung A series
08-31-2020 03:47 PM
I did not make any reset nor changed APN
08-31-2020 03:46 PM - edited 08-31-2020 03:49 PM
@Leslie13 Try a network reset and restart your phone if it doesn't automatically do so. Stay safe.
08-31-2020 03:44 PM
Samsung A
08-31-2020 03:42 PM
Have you tried resetting the phone? Have you changed APN settings?
We kinda need a little more information to help you out
08-31-2020 03:42 PM
Sim card work on other phone
08-31-2020 03:40 PM
@Leslie13 what's the make and model of your phone? Thanks. Stay safe.
08-31-2020 03:40 PM
08-31-2020 03:40 PM
@Leslie13 Are you new? Is your phone unlocked? Can you try the Sim in another phone? Are you porting a number in?