10-09-2021 02:05 PM - edited 01-06-2022 03:31 AM
Hi
This has been happening recently, I receive calls just fine however , I do not receive texts on time. I have full signal strength most of the time and calls are no problem. However, texts reach me fairly later , especially group texts. Sometimes mine are also not delivered.
Would appreciate help.
Thanks
10-09-2021 04:01 PM
@foxonefoxone wrote:Well more than an hour, more like 12 hours ish.
Its the regular SMS, the Imessage works fine.
Are you texts Blue (iMessage) or Green (SMS) in color?
If Blue (iMessage) you need to be in WIFI areas or have Data enabled on your device to use: https://support.apple.com/en-us/HT207006
10-09-2021 03:40 PM
if you have a second phone around, try it for a day or two and see.
Also, group text could be an issue from the source side or from PM side.. harder to troubleshoot
10-09-2021 03:38 PM
Well more than an hour, more like 12 hours ish.
Its the regular SMS, the Imessage works fine.
10-09-2021 02:48 PM
Likely an issue with RCS (for android) or iMessage (for apple). If your data working properly? Is your data turned on all the time? Need either wifi or working data for these messages to be sent on time.
10-09-2021 02:20 PM
Wow, that's an awful lot of work to do just to get the text function to work.
10-09-2021 02:18 PM
@foxonefoxone how late ? like an hour or more?
also, are you on iPhone or Android?
are your sure this text you got late are true SMS or they are in fact iMessage/RCS??
10-09-2021 02:13 PM - edited 10-09-2021 02:14 PM
Try rebooting your phone. Also clear your cache.
Were there any updates or changes to the phones around the time the problem was first noticed?
What messaging app are you using on the phone?
10-09-2021 02:12 PM - edited 10-09-2021 02:18 PM
if you have an android device go to app and do Clear Cache,
you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,
1. power off your device
2. take out the SIM card,
3. waiting a 1 minute,
4. put it back and power on,
5. toggling airplane mode off/on,
and do again Rebooting your phone,
*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
Go to Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords,
or visit Here link,
and go Changing APN Settings On An IPhone
click Here link,
or visit Here link,
and go Changing APN Settings On Android device
click Here link,
Ensure you have the correct APN settings by visit Here link,
Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.
for iphone go to Settings > Messages > To turn iMessage on or off,
Turn your data on to send a Picture Messaging in world-wide,
if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging,
you have to do this to is going through you will need to turn your data on to send a Picture or a video Messaging in world-wide,
make sure your Data is on.
or can you try manually selecting network "3G ONLY" or WCDMA only,
for iPhone visit Here link
or Here link
for android visit Here link ,
and do Rebooting your phone
This is quick and simple,