Not receiving texts and incoming calls

[orly123]

I ported my phone last night from speak out.

My outgoing text works and I can recieve texts from other Public mobile users, but I can't receive texts or phone calls from anyone else.

When I receive phone calls, it goes straight to my OLD answering service.

Any advice on what to do?

[rohith_reddi]

Contact @CS_Agent they can HELP YOU there will be some issues for few days when you port your NUMBER

[will13am]

Porting from Speakout can be tricky.  There have been lots of reported porting issues.  I think they use the phone number as the account number and porting is best done using phone IMEI plus account PIN.  Anyway, customers don't get a second chance at porting.  So, best to just contact the moderator team for help as already suggested.

[stonechucker]

I'm not sure when you ported your number, but it appears it hasn't fully completed yet.  Porting can be completed quickly, but sometimes it take a couple hours to finish.

If it's been more than 4 hours, I would suggest you send a private message to the @CS_Agent with your sim number, your phone number (porting in), and if possible, any other information that may be required (speakout account number, PIN, etc...)