07-11-2024 09:57 AM - last edited on 07-11-2024 02:51 PM by computergeek541
I am able to receive 2FA codes from everybody except Walmart, has only been happening since porting to Public Mobile. Walmart is not finding any issues on their end as the phone number hasn’t changed.
07-11-2024 10:10 AM
Thank you for your response. I am receiving calls and texts fine otherwise. I ported on June 29th, so beyond 7 days. I have been able to receive 2FA texts from CRA since then, and everywhere else, just not Walmart to login to my account. Not even on a delay, just nothing from them since porting.
07-11-2024 10:00 AM
First, do you receive any incoming calls and regular SMS (P2P) from friends? If so, it is good, at least the porting was completed successfully
For 2FA text or other system generated text (A2P), it is normal for them to start coming later. Systems take longer to find out you changed provider and to route the text correctly to the new provider (Public Mobile). Also, financial institutions (banks) or government agencies (e.g, CRA) put this delay on purpose too to avoid SIM Fraud
Usually they will start coming around the 3rd day after porting but it could take as many as 7 days for all the 2FA/A2P text to come.