09-06-2023 09:44 AM
Hi Everyone,
I haven't been receiving text messages with verification codes when online banking is asking me for them. I did receive one from Public Mobile to verify my identity, but for some reason, other ones are not arriving. What could be the problem.
Thanks.
Solved! Go to Solution.
09-06-2023 09:49 AM
Thank you, Handy1!
09-06-2023 09:48 AM
@wcjbic Yes it has to do with the changing of carriers to catch up with the change
09-06-2023 09:47 AM
Does it take a week even if my phone number stayed the same?
09-06-2023 09:46 AM
@wcjbic If you just joined PM it can take a week before you start to get the 2FA from you bank as it just hasn’t caught up with the provider change yet