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Not getting some verification codes

Tobias14
Great Neighbour / Super Voisin

I get some verification codes but not all. Seeking assistance. Been a customer for many years. 

3 REPLIES 3

CSA_PM
Customer Support Agent

Hi
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Tobias14
Great Neighbour / Super Voisin

I’ve had public mobile for years. Same number same eSIM 

slusagm
Mayor / Maire

did you activation within 3 days? it is not unusual not all security code, 2FA code will come when you first ported your number.  You need at least 3 days for all codes to catch up. After the 3 days, things would be normal

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