12-29-2023 12:27 PM - last edited on 12-30-2023 09:30 PM by computergeek541
Hello
Transferred number from another provider but not getting 6 digit code sent via sms to confirm identity and log into account. Is there usually a time delay?
12-31-2023 06:16 PM
@TMV Sent !
12-31-2023 06:15 PM
Same problem here. Please send me porting team number as well.
12-29-2023 12:36 PM
@CDOB1 Did you reply YES to confirmation text from old provider to transfer the number . Leaving old provider sim in phone . I’ll send you the porting team number private message right away call them they can give update on the port or re trigger it if needed . Will
also leave you with direct link to support should they be need also
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-29-2023 12:28 PM
Hi @CDOB1
are you getting inbound calls? if not, then the porting was not completed. Please call Porting team for update. I will send you the porting team number, check your Community inbox