Not able to receive incoming Calls

[Dchunk74]

Switched to public 4 days agofrom chatr  and everything works fine but I cant get any incomining calls?

[breakfasttv]

Well, I have been waiting for a fix for this from the moderators since Dec. 24 (it is now Dec. 31).  Yes, Less is Less, but this is rather ridiculous. 

Pretty much the exact same issue here.  My old sim is not working (Speakout) while calling the number goes straight to voicemail (Speakout's).

[Dunkgirl]

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@Dchunk74 wrote:

@Dunkgirl Yes kept old number, Old Sim Card no longer works ,have restarted phone and pm moderator team yesterday with no response

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@Dchunk74

I know it can be really frustrating but things are usually good just try to remember “Less for less” is their company statement, and the only thing less is official customer service, a lot less. Its why they are so cheap. Things WILL work and WILL be good, the only time you will be cheesed is when you need an accurate response in a timely manner from the moderator team.

[Dchunk74]

@Dunkgirl Yes kept old number, Old Sim Card no longer works ,have restarted phone and pm moderator team yesterday with no response

[Mikelamchop]

I just helped my mom port from chatr last night, she is having the same issue. She can make calls but cannot receive any incoming calls, it goes srtaight to voicemail.  This also happpened to my brother when he was porting from fido.

I believe the porting process was not completed properly, you will have to contact one of the moderators to resolve your issue.

There are a lot of threads in this forum that you can read up on here as well...

they should be able to get you up and going shortly!

[Dunkgirl · Accepted solution]

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@Dchunk74 wrote:

Switched to public 4 days agofrom chatr  and everything works fine but I cant get any incomining calls?

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@Dchunk74Switched means you ported in and kept your chatR number? Try restarting your phone. Did it help? No? Then stick in your old chatR sim card is it still working? If it is, leave it in till it stops work. If it is not put the PM sim back in. If restarting did not help then you are probably dealing with a a failed / stuck port which the mods can fix.

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