Not able to make phone calls

[Nick1111]

Always “call failed”

[softech]

@Nick1111 

does incoming call work?

Try ,

• first try to reboot the phone
• If that does not work, change the Preferred network type or network mode to 3G only or WCDMA only and see if it works
• Try to click Reset All Networks and see if it helps
• and do you have another phone to test the PM sim ? just to make sure it is not a device problem.  Also, that can force a sim card re-provision and it could resolve the problem
• Also, try the phone in another area if possible, it could be just a local network outage

[dust2dust]

Are you on the $15 plan? Can you try adding a 1 in front of the phone number if not there.