04-25-2018 02:09 PM - edited 01-04-2022 04:09 PM
Since switching to a new phone, Note 8, I no longer receive notifications when I have a new voicemail. Help is appreciated .
04-26-2018 10:55 AM
@goldrush wrote:For the life of me i cannot find ''voicemail" in my settings. Not when i search in settings or when i hit the three dots in the phone app...
Your "new" Note 8 - was it used previously by someone else? If so they have hidden the notification - go to the "Apps" section in your Settings (might be called "App Manager" or "Manage Apps" or something similar) and look for the "Phone" app (may have to enable "Show System Apps" from the top menu first). When you find it, you should be able to find where to show notifications again. Or you can just clear the Phone app's data.
If it's still new to you and there's not much to lose I'd be tempted to just factory reset and start over.
04-26-2018 10:39 AM
For the life of me i cannot find ''voicemail" in my settings. Not when i search in settings or when i hit the three dots in the phone app...
04-25-2018 02:52 PM
I found this on another forum, you can try this as well:
Go to Settings and type App Icon Badges in the search box at the top of the screen
Tap on App Icon Badges
On the App Icon Badges screen, make sure ON is selected and under the Badge Style section, make sure Show with number is selected
Go back to settings and tap on Notifications
Under the Notifications On Home Screen section, make sure App icon badges show with numbers is turned on and under the App Notifications section, make sure Voicemail is turned on
Go back to Settings and type Notification Access
Under Lock Screen And Security, tap on Notification access
Make sure Samsung Home Experience is turned on
Last step...go back to settings and tap on Notifications
Tap on Advanced in the upper right hand corner of the screen
Scroll down and tap on Samsung Experience Home
Make sure On, App icon badges and Allow sound are turned on
The On lock screen option is whichever you prefer. I have my set to Hide content
04-25-2018 02:31 PM - edited 04-25-2018 02:33 PM
You may find some help here :
(that emoticon is not from me, but from the link itself... lol. The link still works)
04-25-2018 02:28 PM
Any chance you had forwarding setup on your previous device, and not yet on your new one?
Long shot.. Guessing at this one.
04-25-2018 02:27 PM
Same thing happened to me. But they showed me at the phone store how to do it. Once it's on it works just fine.
Got to Voice Mail.
Go to Menu
Go to Settings
Go to Notifications
Sometimes it is disabled by accident? Not sure why.