No sms security codes coming to my number.

[Popeye1961]

My samsung a35 5g is not getting security codes to sms on my public mobile number.Never had this problem So i cant receive the security code for anyone that requests it please help including you after todays update🙏

[STI029]

thanks. I just joined and worrying about the same thing. I will wait another couple days 

[softech]

@Popeye1961

If you are using Android, clear Message App cache

You might want to install Google Message and  set as default. If you are already using Google Message, uninstall , reboot and reinstall 

[Popeye1961]

Been with public mobile for 3 years I'm lost on this one. 

[softech]

@Popeye1961 

did you just activate a PM account and ported in your phone number in the past week?

if so, do you receive any incoming calls and regular SMS (P2P) from friends?  If so, it is good, at least the porting was completed successfully

For 2FA text or other system generated text (A2P), it is normal for them to start coming later.   Systems take longer to find out you changed provider and to route the text correctly to the new provider (Public Mobile).    Also, financial institutions (banks) or government agencies (e.g, CRA)  put this delay on purpose too to avoid SIM Fraud

Usually they will start coming around the 3rd day after porting but it could take as many as 7 days for all the 2FA/A2P text to come.