yesterday - last edited yesterday by computergeek541
Hello,
I never received my sim card in the mail. How can I get help? The chatbot is not help. Thank you
yesterday
Hello @Nadine111
SIM cards can take up to 3 weeks to get it in the mail. If you haven't received it by then, please do use the chatbot and enter the words... Customer Service.
@Nadine111
It may take 3-4 weeks to receive your SIM, you may check with support is it longer than 2 weeks
send a message to the CS Agent through the following link to check the status of your SIM
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
