No signal network Feb 02, 2025

[dragon_498]

I have no network signal on my phone. Restarted several times. I live in Vancouver. Anybody what happened?

[BKNS27]

@dragon_498 

Everything is fine in East Van.

[Chalupa_Batman]

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@dragon_498 wrote:

I have no network signal on my phone. Restarted several times. I live in Vancouver. Anybody what happened?

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I would have to admit @dragon_498 since Pemberton is 2 hours away from Vancouver, I'm pretty sure there are towers MUCH closer than that. So two things I'd consider. One, maybe your 30 day subscription ran out and the payment wasn't made. If it was, then you already stated you've restarted your phone several times, what about resetting your Network Settings and then restarted your phone. Check those two options out.

[hTideGnow]

hi @dragon_498 

https://www.telus.com/en/bc/outages

there is active outage alert in Pemberton, BC, do you live close to there?

Or make sure your subscription still active.  Login My Account using Inocgnito/private/secret mode on your browser to confirm.  You can also call 1-855-4PUBLIC from another phone

try reset Network settings and see if it helps, try your sim card in another phone