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No service

Cake1
Great Neighbour / Super Voisin

15m ago

Hi cant get any cellular service

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0 Bravos
4 REPLIES 4

NDesai
Oracle
Oracle
In response to Cake1

6m ago

@Cake1 Is your account status currently active? When was the last renewal? What phone do you have? If it's an older model, ensure LTE is set in network settings. 

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Cake1
Great Neighbour / Super Voisin
In response to NDesai

7m ago

Oh also - my account is fine and have only used a small fraction of my data 

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Cake1
Great Neighbour / Super Voisin
In response to NDesai

8m ago

I have been a customer with no issues for a year.  Traveling now within canada and have no signal for the last day. I have tried turning off and on several times as well as going into airplane mode several timestimes but no success.  Am attached to wifi temporarily to try to seek help. 

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NDesai
Oracle
Oracle

12m ago

@Cake1 Please provide more information. How is your account status? Did you just activate? Have you tried rebooting your phone?

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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