No service

[Dubie420666]

Just got a sim card actavated yestuday and in my tablet dual sim it won't gain single but in a phone connects right away without restarting the phone I've restarted the tablet about 20 times the past two days

[Dubie420666]

That's what I thought by it has all the features for it preinstwlled 

[Luddite]

@Dubie420666 Get the specs for your tablet. 

PM's network frequencies are:

• 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink with 1700 MHz uplink (AWS).
• HSPA: 850 MHz, 1900 MHz (UMTS).

[Alex888]

@Dubie420666 What is the exact make and model of your tablet?

[Lieux]

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@Dubie420666 wrote:

The process that reads the info from the sim

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Ok the tablet can't read your sim? If it's the problem you need to verify first the compatibility of the tablet with public mobile...

[Dubie420666]

The process that reads the info from the sim

[Lieux]

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@Dubie420666 wrote:

But the app for the sim fails to launch could that be the issue

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What do you mean?..What failed?

[Dubie420666]

But the app for the sim fails to launch could that be the issue

[Dubie420666]

Imei not found there se78 I'm 99%  sure but im certain it had the range of 4g at least before I bought it

[Lieux]

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@Dubie420666 wrote:

No it was bought off aliexpress from China

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Probably not compatible with public mobile???? Can you check here willmyphonework.net?

[Dubie420666]

T100,sim processing failed

[Luddite]

@Dubie420666 What is the make/model?

What message appears on the tablet after rebooting with the PM SIM installed?

[Dubie420666]

No it was bought off aliexpress from China

[Lieux]

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@Dubie420666 wrote:

As far as I know yes but nothing seems to find my imei numbers when I try them in any of the forms

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If your sim is working in your phone but not in your tablet it's something with your tablet...Did you use it with a different company before?

[Dubie420666]

As far as I know yes but nothing seems to find my imei numbers when I try them in any of the forms

[Lieux]

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@Dubie420666 wrote:

Just got a sim card actavated yestuday and in my tablet dual sim it won't gain single but in a phone connects right away without restarting the phone I've restarted the tablet about 20 times the past two days

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Is your tablet unlocked?