No service

[Rosecat]

Who do i contact to get my monthly payment continued?  It stopped coming out of my bank account this month and my phone is not working - no service

[Handy1]

@Rosecat  

Auto pay can fail

To make payment and reactivate plan .if you know 4 digit PIN number to account  *611 . Or with  a voucher and *611  no PIN is needed . You can also do this by by calling 18554PUBLIC . To get services working and worry about log in afterwards and update credit card if necessary .

[dust2dust]

You will need to make a payment to restart the service. Is your credit card here expired? You can log in to your account and make a payment with the card. You can buy vouchers and enter them there. You can also use those vouchers by dialing 611 and entering them there. If you know your 4 digit pin then you can use 611 to pay with the card. You can use the real time payments option in some stores.