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No service or bars after activation and pay

crawn1ck
Good Citizen / Bon Citoyen

I activated my SIM last night for the $40 plan, put the SIM in my unlocked phone and it doesn't work. There are no bars, it says "no service". Can anyone explain why this isn't working. This is a bit ridiculous after paying for three months in advance.

36 REPLIES 36

crawn1ck
Good Citizen / Bon Citoyen

Maybe it takes some time?

akravator
Good Citizen / Bon Citoyen

I am in a similar situation as crawn1ck.

 

 

Paid yesterday evening.

No service (inbound/outbound/data) so far.

 

I did a number port from Wind mobile.

- Wind account is no longer active

- Number is no longer in service when you try to dial-in 

 

I have not receive a confirmatory text message from PM.

crawn1ck
Good Citizen / Bon Citoyen

Huawei Y636-L02

hummuschips
Town Hero / Héro de la Ville

What model phone are you using?

crawn1ck
Good Citizen / Bon Citoyen

Yes. I see "Active" and full plan details

hummuschips
Town Hero / Héro de la Ville

When you log into self serve, do you see your plan details?

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