No mobile data

[rdgdawg]

I tried resetting the networks settings, set the APN and the data still is not working. I have an LG G7 One.

[BKNS27]

@rdgdawg Also check if your Data Usage is enabled.

[RosieR]

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@rdgdawg wrote:

I tried resetting the networks settings, set the APN and the data still is not working. I have an LG G7 One.

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Hi @rdgdawg please read this article Public Mobile APN settings for LG G7 One

I hope it helps

RosieR

[rdgdawg]

Call and texting work, so I'm thinking you're right and I might have to do a factory reset.

[NDesai]

@rdgdawg Are you having any issue with calling or texting services? If only data is having an issue, likely APN settings would be the problem. A lot of LG models require factory reset when carrier is switched. Make sure to back up all your data if you go this route. 

[hairbag1]

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@rdgdawg wrote:

I just switched over to Public and my account shows I have 1GB remaining

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Try taking sim outta the phone for a moment, then reinstalling. Sometimes that gets things percolating.

[rdgdawg]

I just switched over to Public and my account shows I have 1GB remaining

[JK8]

@rdgdawg 

Log into self service and look under My Data & Add-Ons. Confirm that you have data listed. If not it has been used up.

[esjliv]

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@rdgdawg wrote:

I tried resetting the networks settings, set the APN and the data still is not working. I have an LG G7 One.

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@rdgdawg ,

• ensure Data is enabled
• try going into airplane mode for a few minutes, then go back to regular mode

[hairbag1]

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@rdgdawg wrote:

I tried resetting the networks settings, set the APN and the data still is not working. I have an LG G7 One.

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Is it possible you've run outta regular plan data until next renewal ? If so, you can get one of the data add-ons.

1 GB Data add-on...$15

200 MB Data add-on...$5