cancel
Showing results for 
Search instead for 
Did you mean: 

No internet/network connection.

Billadhjsfgysd
Great Neighbour / Super Voisin

i tried using the android APN settings, still not working.

the app says "Services on hold" Yet i just signed up today 8hrs ago, and my CC was charged

Pixel 6 

3 REPLIES 3

@Billadhjsfgysd 

use this link to message the Customer Support to see what the issue is.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will he highlighted when they respond to you.

Welcome to PM.

Abheer
Model Citizen / Citoyen Modèle

You can contact customer support using the following link -
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure to monitor the envelope icon on the top right since that is where you will receive the response.

Abheer_0-1700085904062.png

 

 

Billadhjsfgysd
Great Neighbour / Super Voisin

I am also unable to submit a ticket. My phone is basically a brick at this point, as my number has already been transferred yet i dont have any service. 

Need Help? Let's chat.