@604Candy wrote:
I activated this PM SiM Card on October 20th and ported my no. from Petro Canada mobile. Up to now I cannot receive incoming calls or text messages but I can make calls and the no. registers correctly on the receivers caller ID. I tried taking the SIM Card out back in again and still deosn't work. Please help.
Your port is stuck and you will need to contact the moderators for assistance. You can try using your old provider sim as it could still be active until the port is complete. Response time from mods is currently 48+ hours
To send a private message to a moderator
click this link. In your message please include:
- PM Phone Number
- 4 digit PIN (or at least 3 of the following to verify your identity)
- account number
- date of birth
- complete address listed on account with postal code
- email address on account
- most commonly called numbers
- alternate number listed on the account
- last payment date and amount
- last 4 digits of the credit card
-Detailed explanation
Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
