07-31-2025 06:30 PM
I have an account since many years with Public Mobile. my email has changed. I’m having problems signing in. I cannot reset the password, since I can’t get the emails anymore. Is there any way to recover the account? Many thanks, Kai
07-31-2025 06:31 PM
You need PM to help to sort it out
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage