My husband got the $40 plan per month just yesterday. As he was in the middle of getting a new number assigned to him, right before the esim set up, it gave him an Error. The funds were charged to his credit card already.
Now every time he logs on to the app or website, it sends the OTP to his new Public Mobile number (which he doesn't have access to) and doesn't let him receive an OTP through his email.
He was also unable to post this on the community forum so I'm doing it for him. Does anyone have an email address that can respond and assist with this?
If anyone has any solutions, please let me know. Is there any way he can get access to his account to complete the set up ? Or have the OTP sent to his email address?
