cancel
Showing results for 
Search instead for 
Did you mean: 

Switched subscription pkg from old LTE to 4G but it's still on LTE

Dexotaku
Great Neighbour / Super Voisin

LTE is turning off in MB so I changed my subscription package from the minimal one with LTE data to 4G service.

My phone is a 4G android device with ordinary SIM. LTE data, MMS and phone calls are all working correctly but the phone seems to be stuck on the LTE service. 

Do I need to do something to correct the cell network settings or something?

3 REPLIES 3

Dexotaku
Great Neighbour / Super Voisin

thanks for clarifying that 🙂  

(facepalm)

will13am
Oracle
Oracle

@Dexotaku , all Public Mobile customers have identical access to the wireless network regardless of plan.  Connectivity to 5G or 4G/LTE is device specific.  You did not need to make any plan changes to accommodate network changes.  I would recommend confirming VoLTE compatibility using the link below.

https://www.publicmobile.ca/en/get-help/articles/volte

slusagm
Mayor / Maire

hey, LTE is 4G 🙂  So, you are good to good

And what is going to turn off is 3G in Manitoba , not LTE, so you are safe now

Need Help? Let's chat.