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No data roaming in US

Robleabeter1
Great Neighbour / Super Voisin

Just driven. Through Michigan and Ohio. Txt works but no data. Have purchased roaming pack with data. Any ideas

4 REPLIES 4

Robleabeter1
Great Neighbour / Super Voisin

Perfect solution, thanks

Robleabeter1
Great Neighbour / Super Voisin

The $30 one. Turned data roaming on and bingo it works

hairbag1
Mayor / Maire

@Robleabeter1 

in cellphone settings...make certain that Roaming Data is enabled.

softech
Oracle
Oracle

@Robleabeter1 

Critical part to US roaming depends on T-Mobile/AT&T coverage and whether you can connect successfully onto either network.

If the phone is not connecting to T-Mobile/AT&T, change the Network Connection from Automatic to Manual and select and test both T-Mobile and AT&T and see which one you can connect.

If your issue is with data, make sure your Roaming Mobile data is enabled and you have disabled your mobile data limiter.  Also change your network mode to 4G (and don't try 5G until you can connect and works on 4G)

If your issue is with voice, make sure VoLTE is enabled on the device setting.  And if it does not work, try to change the Network to T-Mobile ONLY, and change  Preferred Network Type or Network Mode to 2G and see if the calls go through.
Also, you can download VoIP app TextNow as a workaround to make calls and text if you have Wifi or if your roaming has data component and data  is working

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