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No data after plan changed today.

GeorgeGeorge
Great Neighbour / Super Voisin

I do not have data even though my carrier still says public mobile and my subscription is paid for. I've already tried resetting my network settings and all that stuff. My number has not been changed and my account remains in tact. Is anyone else facing issues with Public Mobile today?

4 REPLIES 4

Which phone? FYI, there are a few others reporting the same issues.

GeorgeGeorge
Great Neighbour / Super Voisin

Yeah I did that as well and rebooted, still just have bars but no LTE or 3G icon. 

Chalupa_Batman
Mayor / Maire

Interest. I'm assuming you've reboot your phone? Simplest things can resolve. Also, if you go into network settings, turn off automatic and choose Public Mobile then reboot. See if that helps. Sometimes I feel when it's on Automatic, it bounces to Bell and Rogers and may not always be... "there"... if that makes sense. 

hairbag1
Mayor / Maire

@GeorgeGeorge 

seems like a few others with similar complaints today. Keep watching Community for resolutions.

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