No data after plan change

[Jonathan847]

Just wondering why I don't have any mobile data after my plan change last night... payment went through fine... I tried submitting  a ticket but still no answer 

[J_PM]

@dust2dust @Jonathan847 - We're on it. Thank you for sharing. The team is investigating. 

[dust2dust]

Obviously we're seeing a trend. @J_PM 

Plan change, reset networks gets talk and text but no data.

[softech]

@RachGlo plan changed and no data since? how about voice?

please open ticket with PM support :

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[RachGlo]

I am also experiencing the exact same issue. I need help too.

[softech]

@Jonathan847 

but voice works?

any chance you have a data limiter enabled on your phone? disable it if you have one

You can try to Reset all netorks and see if it helps

Understand you submitted a ticket already, message them again and ask for update