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Cancel plan

Andrealu
Great Neighbour / Super Voisin

Hi, I need to cancel my plan. 

2 REPLIES 2


@Handy1 wrote:

And 3 is ask support to remove your credit card info on file right away 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


reminder: Customers are required to use the chatbot to open tickets.  This was never intended to be optional, and intitial contact using private messaging should only be used as a last resort.

Handy1
Mayor / Maire

@Andrealu  3 ways one is port the number out

2 is to turn off auto subscribe in your account 

Turn auto subscribe off/on

Handy1_0-1730860842041.png

 

And 3 is ask support to remove your credit card info on file right away 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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