05-01-2025 03:40 PM - last edited on 05-02-2025 05:58 AM by computergeek541
Solved! Go to Solution.
05-02-2025 01:21 PM
hi @Super-Data
try Reset Network Settings on your phone. And check you didn't enable any data limit
if same, then submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
05-02-2025 01:19 PM
Having this same issue and restarting my device didn’t do anything. I’ve also tried turning airplane mode on/off but no luck.
05-01-2025 03:48 PM
When this happened to me I had to restart my phone for data to work. It was weird.
