08-26-2016 03:01 PM - edited 01-04-2022 03:07 PM
Solved! Go to Solution.
08-27-2016 03:09 PM
Thanks @holhm22, that makes sense if you had previously manually selected your network! I hadn't thought of that one. I will try to keep that in mind for future issues.
08-26-2016 09:51 PM
08-26-2016 07:51 PM
Welcome to Public Mobile, @holhm22! I'm glad you figured out the issue, as your phone is abolutely compatible with PM's network. As @Luddite asked, I would also like to know what you needed to do to fix the issue, and I'm sure it could prove helpful to others in a similar situaiton.
08-26-2016 05:05 PM
08-26-2016 04:57 PM
08-26-2016 03:28 PM - edited 08-26-2016 04:00 PM
It's a OnePlus One, bought directly from OnePlus.net
It's unlocked for sure, used it on Telus, PCCW-HKT, and Wind previously
08-26-2016 03:16 PM
Porting is a few hours for cellular, several days for landline. However, this error is not good and usually means you are using a locked/incompatible phone.
What is the make/model of your phone? Where did you buy it?