No connection, bills paid Jan 4th

[mavic2411]

I am unable t make or receive phone calls today, just started this afternoon. Bills paid on Jan 4th.. what’s the issue.. 

[Phil_Adelphus]

@mavic2411   Check the Telus outage map

https://www.telus.com/en/outages 

Is anything else working, texts, data?

[Sansan]

Try reboot the phone see if that might help. Did you sign into the account to see if showing as active? Account status?