No Service

[GillianGlasgow]

Not able to make or receive calls,sms.

[hairbag1]

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@GillianGlasgow wrote:

Yes I did everything in the directions. I said YES. Transfer was successful now I can't receive calls.

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You're going to need help from Customer Support...use this link to start the process...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[GillianGlasgow]

I also try deleting esim and bought a new one still not able to receive calls.

[GillianGlasgow]

Yes I did everything in the directions. I said YES. Transfer was successful now I can't receive calls.

[hairbag1]

@GillianGlasgow 

more info would be nice. Did you recently activate your new Public Mobile account successfully ? Did you attempt to port your old number to your new PM acct or did you take a new number ? Did you reply YES to the sms you rec'd about the port request ?