I canceled my TELUS account and activated a Public Mobile account but when I put in the Public sim card I still have no service. What am I doing wrong?
Go to Solution.
@JeannettePink wrote:ok I just got telus to reactivate my accountnow how do I request another message from them to transfer the number?
ok I just got telus to reactivate my account
now how do I request another message from them to transfer the number?
@JeannettePink and your Telus number is now working (can receving call and texts) ?
Call the number I sent you. I sent you via Community inbox here
that is PM porting support team, they can provide you the poring status and re-trigger the porting process.