From Telus:
Intermittent national congestion experienced across all voice networks may result in being unable to make or receive calls on your mobile device or landline. All carriers are demonstrating intense partnership to provide Canadians the ability to remain connected during high call volume periods.
During these extraordinary times, our teams are proactively monitoring traffic and performance, optimizing and augmenting capacity as required across our urban and rural service areas throughout Canada. Our networks and services, including Internet and Mobility, have been performing well despite increases in usage and volume. Given the unprecedented volume of mass-calling events and new 1-800 numbers being setup through government agencies to help Canadians through the crisis, we are also working with all operators to address the increased congestion between networks and increase the capacity of the interconnection facilities.
