12-05-2017 01:00 AM - edited 01-05-2022 03:40 AM
I inserted the SIM card and did not get service. I assume the service is the same as TELUS? Please help!!!
12-05-2017 09:52 PM
Also, phones can be unlocked for free now. Might want to do that just in case you travel and need to pop in a SIM there
12-05-2017 03:03 AM
It is probably the activation isnt complete properly. mod is the only fix now.
12-05-2017 01:38 AM
Yes, I can't log on to my account. Thanks, I will mail the moderator now.
12-05-2017 01:34 AM - edited 12-05-2017 01:34 AM
@sabumbeejaywrote:Yes, I activated my SIM card and I was charged for it. So I go home tonight and inserted it into my iPhone 6 but it indicated 'no network'. I had my phone was unlocked months ago when I was in Britain. I was with Telus.
Login to your self-serve account and see if everything looks ok. If you can't login to your account, there might have been some error during activation. In this case, you will need to send a private message to the Moderator_Team with your account info.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
12-05-2017 01:30 AM
Yes, I activated my SIM card and I was charged for it. So I go home tonight and inserted it into my iPhone 6 but it indicated 'no network'. I had my phone was unlocked months ago when I was in Britain. I was with Telus.
12-05-2017 01:19 AM - edited 12-05-2017 01:26 AM
@sabumbeejay Did you activate the sim? If yes, did you get charged? Did you receive any errors? Is your phone unlocked or locked to Telus/Koodo?
We need more info in order to provide some help.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.