cancel
Showing results for 
Search instead for 
Did you mean: 

No Service - selected network (Public Mobile) unavailable

Kaylora
Great Neighbour / Super Voisin

Getting this error on my phone as of about half an hour ago.

I've tried:

- Resetting the phone

- Removing and reinserting the SIM card

- Checking my account status - it shows Active

 

Anything else I can try?

 

Thanks in advance for the help.

5 REPLIES 5

OhHappyDay
Great Citizen / Super Citoyen

😞 me too Mowmar, I'm with you! I missed an important phone call as well, but these things happen, but when we look at the bigger Public Mobile picture ...this mobile company really meets our general communication needs, and is amazingly affordable, and their online support and community participation to me is top notched!! Thank you Public Mobile for being a unique, all "online", service provider. ( I am a senior who's gone through the learning process here, a little bumpy at first, but once you need to participate yourself for something, it's the best classroom!) Have a great day! ...time to make some calls 😄

Mowmar
Great Neighbour / Super Voisin

Happened to me too.  Missed a phone appointment with my doctor.  Service back on now that I missed my appointment. 🙄

 

OhHappyDay
Great Citizen / Super Citoyen

https://downdetector.ca/status/publicmobile/

Yes! there's a Public Mobile outage. Shouldn't last long 🙂 

 

👍 mobile phone was back up and running again in Toronto Central after approx 20min! 🙂

 

BKNS27
Mayor / Maire

@Kaylora 

Maybe check to see if there is an outage in your area:

https://istheservicedowncanada.com/status/telus/map 

Need Help? Let's chat.