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No SIM

Roarcam22
Great Neighbour / Super Voisin
  • Upgrade phone put my old sim in phones says no SIM put it back on the old phone N SIM what da ?
4 REPLIES 4

esjliv
Mayor / Maire

@Roarcam22 I should have asked..does your new phone have 2 sim slots? If so, try the SIM card in the other one.

To be sure, check if your phone is blacklisted here: https://www.devicecheck.ca/check-status-device-canada/

esjliv
Mayor / Maire

@Roarcam22 I didn't quite understand...did you say when you put it in your old phone it DID or DID NOT work?

Try cleaning the contacts of the SIM card, then gently reinsert it again. Restart phone. 

TheSterlinger
Deputy Mayor / Adjoint au Maire

Sounds like the new phone’s sim tray isn’t registering or the sim is damaged or broken. Maybe check the sim in a different phone.

Chalupa_Batman
Mayor / Maire

Sounds like your phone crapped out or the SIM card crapped out. Can you try your SIM in a different phone?

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