Here are some steps you can try to resolve the issue:
Check Your Signal: Ensure that you have a strong signal in your current location. Sometimes, being in an area with poor coverage can lead to connection issues. Try moving to an open space or an area with better signal reception.
Restart Your Phone: Sometimes, a simple restart can fix network issues. Turn your phone off, wait for a few seconds, and then turn it back on.
Check Airplane Mode: Make sure that your phone is not in Airplane Mode, as this will disable all wireless connections. You can find this setting in your phone's quick settings or in the settings menu.
Check Data Roaming: If you're in an area outside your usual network coverage, check if data roaming is enabled in your phone settings. Enabling data roaming might help you connect to another network.
Check Network Settings: Go to your phone's network settings and make sure you're set to connect to the right network (e.g., 3G, 4G, 5G). Also, ensure that your APN settings are correct for Public Mobile.
SIM Card: Check if your SIM card is properly inserted and not damaged. If you have another SIM card, try inserting it to see if the issue persists.
Contact Customer Support: If none of the above steps work, it's a good idea to reach out to Public Mobile's customer support. They can provide more specific assistance and check for network-related problems on their end.
