cancel
Showing results for 
Search instead for 
Did you mean: 

New user

Pudd
Great Neighbour / Super Voisin

They took payment but I’m not set up and didn’t get a QR code.  I need help please

4 REPLIES 4

CSA_PM
Customer Support Agent

Hello @ Pudd,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

hTideGnow
Mayor / Maire

HI @Pudd 

did you use the PM app yet?

sound like you have only used the browser to activate and has not get to the PM app step yet.  Download PM app from app store and login and complete the activation

if you already using PM app and got to Step 6 and still have trouble, ask PM support agent to help.  

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage           

 

Pudd
Great Neighbour / Super Voisin

Activation not complete but they took my money and I don’t get a QR code

Handy1
Mayor / Maire

@Pudd  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

Need Help? Let's chat.