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New subscription

timng0
Great Neighbour / Super Voisin

I’m trying to sign up for the 50% promo for my daughter on her email. Two issues

1) on the app in getting the 6 digit 2FA code but when I enter it, it says invalid. Tried multiple times

2) when I sign up on my desktop, and I get to the checkout page. It shows me the 50% discount that I have to pay now. But then it says that the monthly charges are the ful price

anyone else experiencing these?

3 REPLIES 3

@timng0 

once again, Public Mobile has fouled up the roll-out of the new offer. You can use this link to dm Customer Support for their help activating the new account but I'm sure there's MANY similar complaints...so good luck...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

timng0
Great Neighbour / Super Voisin

That goes back to my first issue then. I’ve downloaded the app but the code I’m getting keeps saying invalid 

Handy1
Mayor / Maire

@timng0  You can’t activate on website you need to download the app to activate try that first if you have been charged and no service just 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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