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New subscriber, can’t make calls

Dar6
Good Citizen / Bon Citoyen

I have this same problem. Can anyone help me with this problem also?

2 REPLIES 2

Dar6
Good Citizen / Bon Citoyen

this helped a lot as I had turned the old SIM card off but I really needed to delete it completely off my phone. Once I did that it worked. 

softech
Oracle
Oracle

@Dar6 

Do data or text work? Is it just calls?

What model of phone is that?

Make sure you removed the old provider's sim card, if if that old one was an eSIM, disable it

The Reset Network Settings on the phone and test

If you have another phone around and if the PM sim is a physical sim, test it on another phone 

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