New plan not offered on my acct

[Patti218]

I want to get the boxing week deal of 34 a month for 40gb 5 g but it isn't being offered on the list when I try to switch..  how do current subscribers get the deal??

[Kimmie70]

😭

[computergeek541]

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@Kimmie70 wrote:

I would like to get it as well as a long time existing customer.

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Sorry, but it's not being offered and there isn't any way for an existing customer to get this plan.

[Kimmie70]

I would like to get it as well as a long time existing customer.

[Handy1]

@Patti218 . You could but then you would lose your rewards by doing so . I’m confident this pan will return to existing customers as it has been already offered to existing customer before . So I would just remain patient and stay tuned 

[Patti218]

So I should just use a different email and transfer my number ?? New activation deals don't work on prepaid plans 

[hTideGnow]

HI @Patti218 

sorry, it is a deal for new activation only.   Existing subscribers can check what available within their My Account.  Login My Account and check Change Subscription.

[kb_mv]

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@Patti218 wrote:

I want to get the boxing week deal of 34 a month for 40gb 5 g but it isn't being offered on the list when I try to switch..  how do current subscribers get the deal??

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@Patti218 Because it is only offered to new activations. It was offered to everyone about a month ago so will probably show up again over the holidays.

[Handy1]

@Patti218  Sorry the 40GB for $34 is just for new activations this time around . Was offered to existing customers this  past Black Friday weekend . So good chances this plan will come back to all again soon . Maybe for Xmas or Boxing Day just stay tuned