7 hours ago
I opted into the 3GGB $21 per month offer but it did not become active on the renewal date
7 hours ago
to avoid browser cache confusion and you are not getting the updated info, please login My Account again using Incognito mode. Check the Subscription page to confirm your current plan and also check Payment history page to check if PM charged you $21
if PM really failed to give you the new plan on renewal, please open ticket with PM support: