New phone plan 24 cad/month. Can I change to this plan from my current plan 25 ?

[ChuongBK]

I currently have Public Mobile phone no with a plan 25 CAD/month. I would like to switch to the new plan 24 CAD/month with 4 GB. Is there any solution that I can do it ?

Thank you,

CP

[will13am · Accepted solution]

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@hairbag1 wrote:

@ChuongBK 

there have been others who've messaged Customer Support to see if they can have this plan and some are reporting success. I suggest you give it a try and send 'em a message with your plan request.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will be highlighted when they respond.

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Only as a plan upgrade from the $15 plan.  In fact, it was offered via SMS.  If you were Public Mobile, would you do this switch?  

[hairbag1]

@ChuongBK 

there have been others who've messaged Customer Support to see if they can have this plan and some are reporting success. I suggest you give it a try and send 'em a message with your plan request.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will be highlighted when they respond.

[DennyCrane]

Unfortunately, no. It's restricted to new activations only, as they don't want people dropping their spend to get that plan, and/or using legacy rewards to further discount it. The only workaround would be to port out temporarily, and then port back in as a new customer.