08-18-2022 11:04 AM
I activated my card. Phone works but not data. I've tried all suggested tips. Still does not work.
08-18-2022 09:13 PM
Is it working now @Ahart ... What ALL have you tried if not?
If everything else works (calling/texting) ensure your data option is turned on. Another good test is to try your SIM card into another compatible phone to see if data works then.
Perform a Reset of your device's Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
Iphone:
To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode.
Your iPhone will reset network settings and restart itself.
android:
Find and tap Settings > System > Advanced > Reset options > Reset network settings.
08-18-2022 08:24 PM
reset network setting
and select your device modal to get customized APN Settings and rebooting device.
08-18-2022 11:28 AM
Let us know how you get on. There are some other variations of APN that might also work. Of course, be sure to turn on mobile data as well 🙂
08-18-2022 11:26 AM
Does Everything really works? Can you send/receive SMS and make/receive calls to your phone?
Can you check your account if you really have data available?
08-18-2022 11:06 AM
@Ahart hi check the apn settings for your phone here https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-set-up-data-APN-on-my-smartphone...