New activation

[Carpenter24]

hello, I am having trouble completing a new activation. Why do I need to download the App?

[hTideGnow]

hi @Carpenter24 

yes, you can still download using Wifi.  but the app store has to set to Canada

but if you have Android, you can sideload the app

[Carpenter24]

Can we download the app if the phone is not activated?

[Carpenter24]

I sent them a message. Thank you!

[Handy1]

@Carpenter24  Download the app to his phone and follow the prompts . It’s pretty easy to follow after making payment they can pick new number or transfer one from old provider . But if you can’t download it download the app for what ever reason use the link in my last reply to get support to help , but that only if he already paid on the website and CANNOT download the app . Apps is fastest best way support take awhile 

[Carpenter24]

Thanks! I am actually helping a friend to activate his phone. How can I do that?

[Handy1]

@Carpenter24  Because that’s  the only way to activate now on our own , but if you can’t download the app and already paid on website you can get support to help finish the activation for you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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