a month ago - last edited a month ago by computergeek541
Transferring number from Bell.
Got the text and replied YES, Rebooted phone with new SIM
Got a message from PM
"Hey, its public mobile. We're having trouble transferring your number. Looks like you entered an incorrect account number. Someone from our team will contact you shortly using your original phone number or alternate number provided. "
I tried chat and it didn't work. It has been 12 hrs and no call.
Solved! Go to Solution.
a month ago
You can get a reply after 2 hours (or more) depending on how busy they are.
a month ago
I tried that but still no reply. How long does this usually take?
a month ago
Hi, you can try to reach a agent by private message.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Staff hours are 9:00am to 10:00pm EST but you can private message them and they will pm you back