New Sim Card

[Maria_whatever]

I'm wondering if I am able to switch my information to a new sim card?

The new phone I want to use only takes a nano sim card, and my old sim isn't nano. I don't want to cut it myself lol. I ordered a new sim card. Is there any way I can transfer my plan, phone number, etc to the new one without starting over? Thanks

[Maria_whatever]

Perfect! Thanks everyone! 

[hycm53 · Accepted solution]

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@Maria_whatever wrote:

I'm wondering if I am able to switch my information to a new sim card?

The new phone I want to use only takes a nano sim card, and my old sim isn't nano. I don't want to cut it myself lol. I ordered a new sim card. Is there any way I can transfer my plan, phone number, etc to the new one without starting over? Thanks

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You don't need transfer your plan, phone number, etc. after receive new Sim card. log in your account and chose replace Sim card option.

[geopublic]

@surreybozObviously not  Noted with thanks!

[surreyboz]

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@geopublic wrote:

@surreyboz  True but it appears that the OP signed up in 2019.

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You didn't bother to read OP's post and replies correctly. They have a six year old Sim card. 

[geopublic]

@surreyboz  True but it appears that the OP signed up in 2019.

[surreyboz]

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@geopublic wrote:

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@Maria_whatever wrote:

I'm wondering if I am able to switch my information to a new sim card?

The new phone I want to use only takes a nano sim card, and my old sim isn't nano. I don't want to cut it myself lol. I ordered a new sim card. Is there any way I can transfer my plan, phone number, etc to the new one without starting over? Thanks

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@Maria_whatever  Public Mobile sim cards are tri punch. You card can easily convert to nano. Please use this picture as a reference just need to put a little pressure on the card.

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FYI: They weren't always tri cut. Tri cut Sim started around 2015/2016 with a suggestion of a Public Mobile Community member @chukdefatey Before that you had to order each Sim size individually 

[geopublic]

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@Maria_whatever wrote:

I'm wondering if I am able to switch my information to a new sim card?

The new phone I want to use only takes a nano sim card, and my old sim isn't nano. I don't want to cut it myself lol. I ordered a new sim card. Is there any way I can transfer my plan, phone number, etc to the new one without starting over? Thanks

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@Maria_whatever  Public Mobile sim cards are tri punch. You card can easily convert to nano. Please use this picture as a reference just need to put a little pressure on the card.

[will13am]

@Maria_whatever, switching SIM cards is a relatively easy step that you can do in the self serve.  Just select the change SIM card option and type in the new SIM card number, insert new SIM card into the phone, reboot.  The change takes place immediately. 

[surreyboz]

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@Maria_whatever wrote:

I'm wondering if I am able to switch my information to a new sim card?

The new phone I want to use only takes a nano sim card, and my old sim isn't nano. I don't want to cut it myself lol. I ordered a new sim card. Is there any way I can transfer my plan, phone number, etc to the new one without starting over? Thanks

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Public Mobile has a Pretty Decent self serve site, which let's you do a lot of things yourself. Log in to selfserve.publicmobile.ca when you have your new tri-cut Sim in your hand and simply do a Sim Swap from your old Sim to the new one. It immediately gets swaped onto the new sim

[Tony8]

Yes. Log-in to your account, then in the "my profile box" choose "change SIM"

[Lieux]

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@Maria_whatever wrote:

I'm wondering if I am able to switch my information to a new sim card?

The new phone I want to use only takes a nano sim card, and my old sim isn't nano. I don't want to cut it myself lol. I ordered a new sim card. Is there any way I can transfer my plan, phone number, etc to the new one without starting over? Thanks

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For sure you can change the number of your new sim in your self-serve account in tab PLAN/ADD ONS CHANGE SIM NUMBER and you will not loose anything.

[Maria_whatever]

Yes, the old sim is my original one from when I started with public mobile, about 6 years ago. It's been through many phones, so really don't want to attempt the cut myself.

[duffer900]

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@Maria_whatever wrote:

I'm wondering if I am able to switch my information to a new sim card?

The new phone I want to use only takes a nano sim card, and my old sim isn't nano. I don't want to cut it myself lol. I ordered a new sim card. Is there any way I can transfer my plan, phone number, etc to the new one without starting over? Thanks

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Is the "old" SIM really old? Is there a chance it was a tri cut SIM, and maybe it just needs to be punched out?

Just checking